What data do we use?
- Personal details such as name, email address. This is so we can contact you.
- IP address and time of site visits. This is standard practise to aid in the running of our servers in case of a fault.
- Your height, weight, age, and information about your fitness levels and nutrition. This is so we can customise your programme to you, your training experience and food preferences.
- Progress photos. This is so we can accurately assess how the training is affecting you and provide you with the best service possible, this is an entirely optional part of the coaching process. Occasionally ‘before & after’ style photos, quantifiable health achievements such as weight changes and health marker improvements or successful habit implementation may be highlighted publicly to celebrate success and provide incoming clients with an idea of what to expect and what is possible, you can opt-out of this at any time.
Third Parties
We will share limited data about your browsing patterns with select third parties including google analytics, Facebook advertising. We do not store or process your payment details; Stripe will do this in a secure manner. We will never sell your data.
How long will your data be stored?
We will store your data until you tell us not to in order to provide you with the best possible service. For example, returning customers are often keen to reprise previous training protocols and meal plans.
Get in touch
If you would like to request more information about how we store your data or to have it removed from our servers, please contact us via email: info@livits.co.uk